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Motor Industry Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry Code of Practice for Service & Repair, and committed to:
Honest and fair services
Open and transparent pricing
Completing work as agreed
Invoices that match quoted prices
Competent and conscientious staff
A straightforward, swift complaints procedure
Alternative Dispute Resolution
The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.
Flora Motors (Cornwall) Limited - Registered Office: Lakeside Garage, Helston, Cornwall, TR13 0RA - Registered in England No. 3422654 - VAT No. 132490293
Flora Motors Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers and may receive a commission from the for the introduction. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, guarantees may be required.